Lisandra has been a vital member of our team. Her extensive knowledge of, and experience in, emergency management has provided us with a deeper understanding of the systems and structures that FEMA is built upon, and that we work within.  Her thoughts, opinions, and perceptions have contributed greatly to our key decision making on nearly all aspects of the mission including staff management, program development and implementation, and support of regional leadership and the Recovery Support Functions. B. Haywood, Federal Disaster Recovery Officer, FEMA Region V COVID Mission.

I am pleased to highly recommend Dr. Lisandra Pagán. Since I met her in 2018, I have been very impressed by her professionalism, enthusiasm, initiative, coordination skills, and team building skills. I have worked with Lisandra on three missions during the past three years, and her performance is consistently distinguished. Lisandra has successfully lead teams with various functions, demonstrated her ability to lead and adapt or change pace when needed. Since 2018, she has successfully supervised and lead teams in different roles for the Recovery Coordination Group: Reporting, Special Projects Lead/Acting Group Supervisor, Information and Data Management Group Supervisor, RCG Group Manager, RCG Group Supervisor, and Deputy Group Supervisor. H. Martinez, Federal Disaster Recovery Officer, Interagency Recovery Coordination Cadre -FEMA.

I am pleased to write this letter of performance successes on behalf of Lisandra Pagan who served as Recovery Coordination Manager to DR-4559-LA. The unique conditions affecting DR-4559 LA IRC Operation, the initial roll out and field test of Integrated Operations, COVID-19 Pandemic requiring 95% virtual IRC staff, and landfall of Hurricanes Delta and Zeta, and the Louisiana Winter Storm Disaster required management to be strategic, adaptive to new processes, intuitive to needs of virtual environment. Lisandra met these challenges and provided both stability and creative approaches to meet her responsibilities as Recovery Coordination Manager and RSF Liaison Coordinator. T. Pence, Federal Disaster Recovery Officer, DR4559- Louisiana